Frequently Asked Questions
Here are some questions we've been asked in the past.
What format should my artwork be in?
If you are sending us “print ready” artwork, it should ideally be in vector format (.ai, .eps). Depending on the artwork, or if your artwork is not yet complete and you want to send us a mockup for quote purposes, you may also send it in PDF or .jpg format. If you are unsure of what file type to use, just give us a shout and we can help you figure it out. Please note that if you are sending .ai or .eps files with text, you should outline your fonts before sending, or include font files with your artwork file.
What's the standard turnaround time for orders?
Generally we are able to complete orders within 2 weeks of the time your final artwork is approved. In unusual circumstances where an order will take longer, we will be sure to let you know. If you need an order rushed or completed by a specific date, let us know! We are happy to accommodate special requests if at all possible. Please note that rush orders may incur an additional charge.
I don't have artwork finished yet. Can you design it for me?
Absolutely! We have over 30 years of experience in this industry, and that comes with a ton of experience about what works and what doesn’t in terms of artwork. We have professional design experience and would love to help make your idea come to life. Head over to the request a quote page to tell us what you have in mind!
What's the maximum size for screen printing? For embroidery?
We can embroider and screen print up to 11″ x 17″. Need something bigger? Let us know – we may be able to get creative by piecing two designs together.
What is your minimum order?
We don’t have any set minimum orders! Our goal is to be flexible enough to help you get your job done exactly the way you want it. In most cases, however, there will be a price break for higher quantities. Head over to request a quote and let us know what you are looking for!
Can you ship my order to me?
Most definitely. While we’d love to see your face in person at our Eagle, Colorado shop, we are happy to ship your order wherever you’d like, worldwide. Additional charges may be incurred for shipping.
A versatile and classic printing method that can be as simple or complex as the artwork being printed. Our 30 years of screen printing expertise and our proven technique will ensure your project will truly make an impact.
For a truly professional look, our embroidery process stitches the artwork directly on to your garment. It’s a great choice for adding logos and monograms to business shirts or jackets, gifts, and team apparel!
Not sure what will look the best on a shirt? Need a logo design? We’ve got you covered. With 30 years in the business and loads of design experience, we’ll work with you to create something completely wonderful.
Heat transfers, also called Heat Seals are similar but of a much higher quality than store-bought iron-ons. It’s a great method for team uniforms, and we can do custom names and numbers for each individulal player!